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Can't get email notifications to work.

Anyone who can help me figure out why my email notifications won't work?

I'm using the same email config that I use on other servers and they work just fine.

I'm using Microsoft hosted Exchange, and I am using :-

Mail Server : smtp.office365.com Port : 587

Username my usual

Password my usual

Connection/Security (I've tried all options!)

Certificate - I've tried Appliance Certificate and None

I get an error saying failed to connect to mail server. Do I need to create a rule or something? I have the Webfilter off and I have the Application filter set to Allow All, but I also set that to None too just in case.



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Parents
  • Hi psykix,

    Can we make sure that the XG firewall is accepted/allowed to send email on the Exchange side? The XG host may not be permitted to send emails; I believe it is a security feature on the Exchange side.
  • My email is working fine from Outlook and also Apple Mail. The Exchange server is hosted, not behind the XG Firewall. I do have servers behind the Sophos firewall which are sending email notifications just fine. However I cannot get the Sophos XG notifications to work at all!
Reply
  • My email is working fine from Outlook and also Apple Mail. The Exchange server is hosted, not behind the XG Firewall. I do have servers behind the Sophos firewall which are sending email notifications just fine. However I cannot get the Sophos XG notifications to work at all!
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