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Sophos XG Azure Marketplace VM - Restore

Hi,

We are currently working on a virtual Sophos XG Firewall Instance, deployed via the Azure Marketplace.
I've found this Community Guide on restoring the Firewall itself: Recovery steps of the Sophos Firewall VM in Azure

Though one thing we are a little unsure about is Step 9 from the guide. As far as we know the Marketplace instance from Azure does already include the licensing. So how can I register it via a Serial Number, since I can't find one.
Is there some alternative Instruction for this step in this situation?

Best Regards



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Parents
  • Hello  ,

    Thank you for reaching out to the community, you can find the serial number under the id.sophos.com > Network Protections > view devices. You'll find the list of the serial no with the active/inactive license on it. Once you have a serial no with the active license, then under the console > you click on AA and register the serial just ensure the VM has the internet ! 

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

Reply
  • Hello  ,

    Thank you for reaching out to the community, you can find the serial number under the id.sophos.com > Network Protections > view devices. You'll find the list of the serial no with the active/inactive license on it. Once you have a serial no with the active license, then under the console > you click on AA and register the serial just ensure the VM has the internet ! 

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

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