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Recover XGS 126 after power failure

John245

Power was down for more time than the UPS capacity.

Currently the network has no internet and it seems that the DHCP server is also not working.

As a result I can not access my firewall. 

What is the best way to resttore?

Do a reset and restore the configuration or are there other options?



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    You could try setting a static IP on a laptop, etc. in the same range the firewall was in and try accessing it directly connected to the LAN/management port you had configured; I've not seen one of these lose configuration info, etc. due to a power cycle.  If  you were using VLANs, etc. maybe your switch did not have its config info saved and you have another issue -- I have seen this before.

    you may want to connect up a console cable or keyboard and monitor to the box to see its boot status, etc.

    You can also start a support case with Sophos at https://support.sophos.com

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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  • 0

    You could try setting a static IP on a laptop, etc. in the same range the firewall was in and try accessing it directly connected to the LAN/management port you had configured; I've not seen one of these lose configuration info, etc. due to a power cycle.  If  you were using VLANs, etc. maybe your switch did not have its config info saved and you have another issue -- I have seen this before.

    you may want to connect up a console cable or keyboard and monitor to the box to see its boot status, etc.

    You can also start a support case with Sophos at https://support.sophos.com

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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