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The user opens the outlook prompt certificate alarm

Hongbo Xia

Our customer recently updated the windows system patch. After the update, open the Outlook client, and always pop up a certificate warning. As shown in the figure below, please help analyze the cause of this problem, whether it is related to XG Firewall?



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    I cannot speak mandarin or whatever this language is :) But what i can tell is that you computer does not trust the Certificate Authorite Sophos SSL_CA.
    You need to import that certificate to the computer ca trust store.

    You can export the certificate in the Sophos Webinterface.

    Another way would be to exclude partner.outlook.cn from our tls and webfilter.

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  • 0

    I cannot speak mandarin or whatever this language is :) But what i can tell is that you computer does not trust the Certificate Authorite Sophos SSL_CA.
    You need to import that certificate to the computer ca trust store.

    You can export the certificate in the Sophos Webinterface.

    Another way would be to exclude partner.outlook.cn from our tls and webfilter.

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