Guest User!

You are not Sophos Staff.

Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 2 replies
  • Subscribers 27 subscribers
  • Views 485 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos DSL Module at XGS 2100

Dennis Wauer

Hi there,

I have one question related on the DSL Module, we configured everything like it should be - the connection works fine.

But we have a small issue, that it shows the interface under Control Panel / System always as down.

I remember something, that it is possible to configure an "ping" option, so if this is successfull then the interface turns green "online". I searching this feature already, but I don't find it more... Can someone tell me, where is this option? Thanks!

Best Regards
Dennis



This thread was automatically locked due to age.
Parents
  • +1

    Hi   If your query is with reference gateway down part on control central, then the gateway is going to check connectivity on the defined "Failover rules" IP and condition inside gateway settings. 

    Navigate to Configure > Network > WAN Link Manager > Choose WAN Port2 WAN Link > Failover rules > Here you may define the IP on which you want XG to probe to confirm this gateway connectivity status.

    Reference snapshot:

    Regards,

    Vishal Ranpariya
    Technical Account Manager | Sophos Technical Support
    Sophos Support Videos | Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
    If a post solves your question use the 'This helped me' link.

Reply
  • +1

    Hi   If your query is with reference gateway down part on control central, then the gateway is going to check connectivity on the defined "Failover rules" IP and condition inside gateway settings. 

    Navigate to Configure > Network > WAN Link Manager > Choose WAN Port2 WAN Link > Failover rules > Here you may define the IP on which you want XG to probe to confirm this gateway connectivity status.

    Reference snapshot:

    Regards,

    Vishal Ranpariya
    Technical Account Manager | Sophos Technical Support
    Sophos Support Videos | Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
    If a post solves your question use the 'This helped me' link.

Children
Unfiltered HTML