Hello am getting this alert sara-tabuk.no-ip.biz as an ATP threat can you assist?
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Hello there,
Good day and thanks for reaching out to Sophos Community and hope you are well.
Kindly make sure that your ATP configuration is set to Log and Drop: https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/AdvancedProtection/index.html#advanced-threat-protection-atp
Then you may perform a scan and cleanup on the possibly infected end machine that has been detected by ATP
But if you believe this to be a false positive, you may configure an exception but please take necessary caution in doing so.
Hope this helps. Have a nice day and thank you for choosing Sophos.
Cheers,
Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
Hello there,
Good day and thanks for reaching out to Sophos Community and hope you are well.
Kindly make sure that your ATP configuration is set to Log and Drop: https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/AdvancedProtection/index.html#advanced-threat-protection-atp
Then you may perform a scan and cleanup on the possibly infected end machine that has been detected by ATP
But if you believe this to be a false positive, you may configure an exception but please take necessary caution in doing so.
Hope this helps. Have a nice day and thank you for choosing Sophos.
Cheers,
Raphael Alganes
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.