Guest User!

You are not Sophos Staff.

Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 2 replies
  • Answers 1 answer
  • Subscribers 28 subscribers
  • Views 218 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

XG Backup can not be sent via Exchange

Nafets

Hello Community,

since our xg email protection license expired, we can not send our appliance backups via smtp.
Even the "Test Email" under Administration - Notification Settings fails.

If I have a look into the system log it says "Fail to send mail : Cannot connect to mail server 127.0.0.1 : 24"

I am missing something? Does it have anything to do with the expired email protection license?

"Normal" notifications (failed webadmin logins) are sent successfully...?!

Greetings, Stefan

###

SFOS 19.0.2 MR-2-Build472



This thread was automatically locked due to age.
Parents Reply Children
  • 0 in reply to Vivek Jagad

    Hi Vivek,

    the local host is in this scenario the sophos xg...? Why is Sophos XG using Port 24 for sending backup files? On our email server nothing has changed. Our branch office can send backups via email over the same mail server i try to in my initial post.
    Sending backups over gmail is not a thing because of security reasons. I will repeat, that email notifications are sent correctly!

Unfiltered HTML