can't upgrade to 19.5 MR1

Question

Hi, I can't upgrade from SFOS 19.0.2 MR-2-Build472 to 19.5 MR1. The alerts shown this message: 
 
 You can't upgrade to 19.5 MR1 and later versions. Routes configured through the Zebra advanced shell CLI commands in earlier versions become unavailable in these versions. 
 
 I have already tried to delete all static routes but I had no success. 
 
 I think this is related to some route configured by CLI, but how I can identify a route created through CLI ?? Can you help me ?

Erick Jan · Answer

Hi, 
 Thank you for reaching out to Sophos Community. 
 Kindly see the Suggested workaround 
 
 Remove the static routes in the backend config from the Zebra advanced shell CLI and add the same configuration on Sophos Firewall web admin under Routing > Static routes in your current version before upgrading to 19.5 and later releases. Contact the support team for assistance in finding those routes. 
 
 Sophos Firewall: Upgrade to SFOS 19.5 GA is blocked for specific routing configurations 
 You may reach Support Team via this link https://soph.so/SophosSupport