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Hi Dimitrios,

Thank you for reaching out to Sophos Community.

Country blocking for the Sophos Firewall is applied on a per-firewall rule basis. Therefore you would need to check which FW Rule is blocking.

You may need to create an allow firewall rule above your deny country-blocking rule to "except" your desired traffic.

Also, check the following for references

• Create a country-based firewall rule
•  Country Blocking on XG