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Disapointed by XGS 116 for home

Jeff Dufey

I tested a VM with XG home Edition and I was pretty happy with it that I decided to order a physical firewall to get a real protection instead of virtual.

I ordered a XGS 116 and I got really disapointed by the noize of the device. I plug the device in the ground floor and I can hear the high frequences fan noise even in my living room at the first floor. I get surprise when I upgraded to the latest firmware (19OS) that I still got 3 free update and after  that I must order support which is a good price.I also realized that I have no licenses for IPS and this costs like 600.- per year.

I feel like this firewall was way to big for home usage and I will asks for a refund.

I checked on the web and it looks like the XGS 87 also have a lot of big noise feedback regarding the size of the box. Is it the same regarding the licenses as additional?

Is there a way to have a fanless device with XG Home Edition instead of having to sell my car just to have a good performant firewall?



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  • 0

    Hi,

    I would suggest you log a ram call about a faulty fan. The desktop device should be very quiet.

    The XGS87 had a bios update that was supposed to fix the fan noise issue.

    There is a total support package for the box which includes many updates for the life of the licence.

    You can always build your own finless system or buy a fanless system and put the free home line on it which has all the functions but support is throw these forums.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • 0

    Hi,

    I would suggest you log a ram call about a faulty fan. The desktop device should be very quiet.

    The XGS87 had a bios update that was supposed to fix the fan noise issue.

    There is a total support package for the box which includes many updates for the life of the licence.

    You can always build your own finless system or buy a fanless system and put the free home line on it which has all the functions but support is throw these forums.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

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