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WEB reporting - bug

Hi folks,

in my daily reports I see an entry for "Proxy and Tunnel', searching the log viewer - web - category for Proxy and Tunnel returns no record found.

And if you review applications under "Proxy and Tunnel" that also return no record found. So where is it hiding?

Ian

I need to add more information into the original post. I have been trying to track which of my device/s is using proxy and tunnel. πart of the use shows in the application report and other parts show in the web report, but nothing identifies which device/s is using the tunnel. I have changed some firewall rules to see if that blocks the use and if the block shows in the mail reports. So far there does not appear to be any side effects and nothing has appeared in the daily reports, though the changes usually take at least 24 hours before the show in reports.



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  • Hello,

    Greeting, 

    Proxy and Tunnel category belongs to the application filter only. Could you please share us the details about which reports have been marked for the report notification? 

    I suggest raising the case with the support and DM me the case ID to analyze it further.

    Mayur Makvana
    Technical Account Manager | Sophos Technical Support

    Sophos Support Videos | Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts |
    If a post solves your question use the 'This helped me' link.

  • Hi,

    the first screenshot is from the application category report. Proxy and Tunnel does not show up in the application report details, but in the web report. You can select Proxy and Tunnel in the web category for each.

    I am a home user with a Sophos supplied XG115W, so I cannot create a support case.

    Ian

    I have added additional details to the original post that might clarify some of the issues?

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • The today's report

    Application Category report - "Proxy and Tunnel" - 2 hits 2.51kB data but nothing in the Applications list.

    Web category report - "Manual Proxy surfing" - 14 hits, 292kB.

    "Manual Proxy Surfing" is not a category, but an application.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • The today's report

    Application Category report - "Proxy and Tunnel" - 2 hits 2.51kB data but nothing in the Applications list.

    Web category report - "Manual Proxy surfing" - 14 hits, 292kB.

    "Manual Proxy Surfing" is not a category, but an application.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

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