Guest User!

You are not Sophos Staff.

Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 3 replies
  • Answers 1 answer
  • Subscribers 27 subscribers
  • Views 634 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SOPHOS web service issue

Vivek Kumar3

Hello I have SOPHOS XG 19.0.1 firmware which i have upgraded version due to facing issue,  one web   which was working earlier suddenly stop to work and not getting access from the public network. I took support from tech, but they also not able to understand and suggested to upgrade but after the upgradation it was not working. 

Now It was in HA and I removed HA and try to do same activity in the other device where it is working fine in same configuration. Now I have upgraded one more firmware version still problem is same. Please help ....



This thread was automatically locked due to age.
Parents
  • 0

    Hello Vivek,

    Can you share the Case ID you have open with support to see if it has more information about the issue, I am unable to fully understand your issue.

    This "Web" you are referring to is protected by the Sophos Firewall (Behind the Sophos Firewall?) or it is an external Website?

    Regards,

Reply
  • 0

    Hello Vivek,

    Can you share the Case ID you have open with support to see if it has more information about the issue, I am unable to fully understand your issue.

    This "Web" you are referring to is protected by the Sophos Firewall (Behind the Sophos Firewall?) or it is an external Website?

    Regards,

Children
No Data