Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 2 replies
  • Subscribers 27 subscribers
  • Views 492 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

High consumption RAM and SWAP Memory

Infraestrutura Unimed SJC

Hello everybody, how are you?
We are having a problem with SOPHOS appliances, model XG210 after the version upgrade.
We were in version 18.5 and upgraded to 19.1 and after this update our appliance started having a high consumption of RAM and Swap, this consumption is so high that the appliance freezes and restarts when it reaches 100% or we have to do a physical reboot on it.
In a ticket opened in SOPHOS, they recommended the upgrade to version 19.5, but even after the upgrade the appliance continues with the same behavior.
We have already disabled logs, eliminated unused rules, in Advanced threat protection we left the option Inspect untrusted content checked, and even after these actions it continues with high consumption.
Is anyone facing a similar problem? Could you help us?
Thanks



This thread was automatically locked due to age.
Parents
  • 0

    Hi Infraestrutura Unimed SJC

    Please review the disk usage and share the feedback for the below command from SSH

    console> show ips-settings 

    XG210 _XN03_SFOS 18.5.1 MR-1-Build326# top

    XG210 _XN03_SFOS 18.5.1 MR-1-Build326# df -ha

    # for file in /proc/*/status ; do awk '/VmSwap|Name/{printf $2 " " $3}END{ print ""}' $file; done| sort -k 2 -n -r | head -20

    # free

    # ls -lh /var/cores

    Thanks and Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • 0

    Hi Infraestrutura Unimed SJC

    Please review the disk usage and share the feedback for the below command from SSH

    console> show ips-settings 

    XG210 _XN03_SFOS 18.5.1 MR-1-Build326# top

    XG210 _XN03_SFOS 18.5.1 MR-1-Build326# df -ha

    # for file in /proc/*/status ; do awk '/VmSwap|Name/{printf $2 " " $3}END{ print ""}' $file; done| sort -k 2 -n -r | head -20

    # free

    # ls -lh /var/cores

    Thanks and Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

Children
No Data
Unfiltered HTML