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XG EOL Query

I see from today email that the XG goes EOL March 31 2025. 

Where does this leave customers who purchased support spanning beyond this date, for example in our case Apr 2026?



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  • Hello  ,

    Thank you for the update, do you have a subscription beyond  EOL March 31 2025 ?

    As Per the Partner news - XG Series Hardware Lifecycle

    How long can I still sell a three-year subscription for the XG Series?

    The final order date for a 3-year subscription is March, 31, 2022. This is because subscription terms may not go beyond the March 31, 2025 End-of-Life date. From April 1, 2022, you can sell a 2-year subscription plus additional months to cover the remaining time until the EOL date.

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

Reply
  • Hello  ,

    Thank you for the update, do you have a subscription beyond  EOL March 31 2025 ?

    As Per the Partner news - XG Series Hardware Lifecycle

    How long can I still sell a three-year subscription for the XG Series?

    The final order date for a 3-year subscription is March, 31, 2022. This is because subscription terms may not go beyond the March 31, 2025 End-of-Life date. From April 1, 2022, you can sell a 2-year subscription plus additional months to cover the remaining time until the EOL date.

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

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