User portal listen to multiple interfaces

Hello Sidney,

Thanks for reaching out to Sophos Community

Was this previously working fine before? or this is the first time the issue occured?

Is your user portal configured to use port 443? May you check if there's some DNAT/Port Forward policy that might use port 443 as well?

Kindly let us know. Have a nice day and thank you for choosing Sophos

Cheers,

Hello autinerd ,

If the option under administration > device access > user portal enabled for the WAN zone, then the user portal will be accessible on All the WAN interface active or backup. I just tested in my lab on 19.5.0 GA-Build197.

Hi, I just looked again and you are right! I just didn't test it right. I tried from the LAN zone and from there is interestingly only one of the WAN addresses reachable. But now I actually tried it from the WAN zone and it works perfectly. Thanks for your support!