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Sophos XG 135 - Internet stops working for 10-15 mins

Hi All,

we are using Airtel ISP ,today i have upgraded its firmware 19.0 to 19.5 now Internet stops working for 10-15 mins. is there any permanent solution for this?

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0 rfcat_vk over 2 years ago

Hi,

please review your firmware and pattern update schedule and change it to every hour for a start and see if that improves the performance.

ian
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0 Dinesh Dighe over 2 years ago in reply to rfcat_vk

already it has been set at every 2 hours
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0 Dinesh Dighe over 2 years ago in reply to rfcat_vk

already it has been set at every 2 hours
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0 rfcat_vk over 2 years ago in reply to Dinesh Dighe

Hi,

My suggestion was based on experience with update timing, obviously wrong in your case. What is the speed of your link? Also what is your DNS setup? Further please check your CPU and memory statistics.

Ian
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