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Discussions Sophos firewall HA (active-passive) Topology with two WAN uplinks

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Sophos firewall HA (active-passive) Topology with two WAN uplinks

subin sunny over 2 years ago

Let me brief the topology, we have two WAN uplinks connected to a active -passive HA.

The issue is after initialization of HA one of the uplink status goes to RED.we are unable to use the 2nd ISP as a load balance

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0 Erick Jan over 2 years ago
Hi Subin,

Thank you for reaching out to Sophos Community.

Have you tried any KB's?

Kindly refer to the following link for troubleshooting:

https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/HighAvailablityStartupGuide/HATroubleshooting/index.html

support.sophos.com/.../KB-000035558
Erick Jan
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0 Vivek Jagad over 2 years ago

Hello subin sunny ,

Thank you for reaching out to the community, please share the screenshot of the following:
1.) HA configurations
2.) WAN link manager > and it's IPv4 gateway failover rules

Thanks & Regards,
_______________________________________________________________

Vivek Jagad | Team Lead, Global Support & Services

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