Account credentials

Please be more explicit.

Ian

Hello!

It isn't possible to downgrade a user that have the "Administrator" role back to a "User" role.

If you want a user to return to a normal "User" role, you need to recreate it by deleting it and creating a new one again.

Thanks!

Hello Karim Toumi ,

Thank you for reaching out to the community, the following article might be able to help you - Sophos Firewall: Profile Management for Device Access in Sophos Firewall