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Invalid Pase 2 ID Prosal. One user

Everyone seems to be able to connect to the VPN, but me. I get this fault. We are using only one profile for IPSEC, although there are a few profiles in the system. I see support for if there are multiple profiles in use, but I do not see anything for a single user.

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0 Erick Jan over 2 years ago

Hi Jesse,

Thank you for reaching out to Sophos Community.

Can you share the error prompt and user logs?

Can you compare the working and non-working logs also?

Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Erick Jan over 2 years ago

Hi Jesse,

Thank you for reaching out to Sophos Community.

Can you share the error prompt and user logs?

Can you compare the working and non-working logs also?

Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
Cancel
Vote Up 0 Vote Down

Cancel

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