Migrating Sophos Home to XGS

Hi,

Thank you for reaching out to Sophos community.

Would you be so kind as to share the case number so that we may further follow up. Thank you

06052622

Hi,

Thank you for this,

Upon checking, there was a reply message for you, and is waiting for your response.

"As mentioned during the call, we should be hearing back from the Sophos Representative listed on your account sometime tomorrow. However, to allow them time to respond, we will follow up with them by EOD Thursday if no response is received by then.

Once you reply here, we will reply within 1-2 business days (Monday to Friday)."

Yes I'm aware thanks. I'm only supposed to reply if I have any success on here. So far no luck. The link to the migration desk doesn't work. :-(

Thank you for the feedback, I'll re-check the link.

For now, I'll leave a note on your case and check if they’ll hear a call back by the said date.

Thank you for the feedback, I'll re-check the link.

For now, I'll leave a note on your case and check if they’ll hear a call back by the said date.