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SSLVPN logs no longer showing source IP Address since upgrade from 18.5.4 to 19.0.1

Hey,

since we upgraded from SFOS 18.5.4 to 19.0.1 we can no longer see the source IP a SSL VPN user connected from in the VPN logs.

It simply shows nothing or the LAN IP Address of the Firewall in the SSL VPN IP-Range.

We only see the real source IP if the login is unsuccessful.

So this very important information is not logged currently!

Do you have that already as an Bug ID and when will you fix it?

Regards



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  • We are on 19.5.1 for multiple clients and seeing the private ip address within the dhcp range of the vpn dhcp as the source of the connection.  It is even showing this in the logging going to datalakes.  I don't think this was fixed yet and it really needs to be so our logging is correct.  

  • Hello there,

    Thank you for contacting the Sophos Community.

    If you’re in v19.5 MR1 and you still have the issue, please open a case with support and share the Case ID. Feel free to reference this community post when doing so.

    Regards,

  • Essentially there are two different events in v19.5 MR1.

    The first one does not show the WAN IP:

    But the second one (Authentication) does show the src_IP





  • I just checked again and every successful authentication I see has no src_ip and the established connections are showing the VPN private subnet IP.  I also checked datalakes and every successful VPN connection doesn't show a locations because all src ips are internal DHCP VPN ips.

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  • I just checked again and every successful authentication I see has no src_ip and the established connections are showing the VPN private subnet IP.  I also checked datalakes and every successful VPN connection doesn't show a locations because all src ips are internal DHCP VPN ips.

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