Xg Update to 19.5 not working via Central

Hi Alexander Kletzl ,

Thanks for reaching out to Sophos Community and hope you are well. 

Dev team is already aware and has taken note of the issue and are actively working on a resolution. Kindly keep a lookout on community post/s or on this thread regarding updates for this issue.

Also, if you would want and engineer to further check and collect necessary log/s and information, kindly create a ticket https://support.sophos.com/support/s/?language=en_US#t=AllTab&sort=relevancy for this to be logged also internally and please do share the would be generated case via DM or by replying to this thread so we can also monitor progress. Many thanks

Hope this helps. Thanks for your time and patience and thank you for choosing Sophos. 

Cheers,

Hi Alexander Kletzl ,

Thanks for reaching out to Sophos Community and hope you are well. 

Dev team is already aware and has taken note of the issue and are actively working on a resolution. Kindly keep a lookout on community post/s or on this thread regarding updates for this issue.

Also, if you would want and engineer to further check and collect necessary log/s and information, kindly create a ticket https://support.sophos.com/support/s/?language=en_US#t=AllTab&sort=relevancy for this to be logged also internally and please do share the would be generated case via DM or by replying to this thread so we can also monitor progress. Many thanks

Hope this helps. Thanks for your time and patience and thank you for choosing Sophos. 

Cheers,

Hi Alexander,

In addition to Raphael,

Can you check if you’re affected by the following Issue

Sophos Firewall: Upgrade to SFOS 19.5 GA is blocked for specific routing configurations