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Sophos XG ISP changed and built-in email server to send Backup externally stopped working

Paul Digby

Title says it all really!

This morning, the ISP changed (with a new external IP Address) and this evening, the xg backup did not send. 

What do I need to change to work again?


Many thanks in advance.



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  • 0 in reply to Paul Digby

    Email > General settings > Smarthost settings

    If there is a relay host defined, and it is related to the previous ISP change this.

     
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  • 0 in reply to Peter-Paul Gras

    In between, I received a quarantined digest of a 'blocked' email!!!

    I believe its because I need to add the new IP address in the SPF settings for domain.

    I'll let you know after the week-end once changed.

    Thank you

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