XG 210 Manual Firmware Update

Question

Have an XG210 that I'm going to use for our active/passive HA. I don't have it connected to WAN; only connecting straight to it via port 4444 via laptop on LAN port. I've downloaded firmware version HW-19.0.1_MR-1.SF300-365.sig, which was the choice to d/l when I searched my serial number (also matches the production firewall). When I go to upload or upload/boot from the firmware page, the wheel spins once and then nothing ever happens. 
 What might I be doing wrong? Thanks, Jim

emmosophos · Accepted Answer

Hello there, 
 Thank you for contacting the Sophos Community. 
 You&rsquo;re in a very old and unsupported version. I'd recommend you take a backup, re-image your device, and add using the restore function after. 
 Or try to upgrade to 17.5 first, then 18.5 and then 19.0 
 Regards,

jprusch · Answer

Hello Jim, 
 can you try to upload it only, then you will be able to activate it in a second step.

Peter-Paul Gras · Answer

support.sophos.com/.../KB-000043162

XG 210 Manual Firmware Update

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