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Captive Portal Authentication

I recently configured captive portal on my network using my AD as the autheticator server.

My users can login on their laptops but if they try to do so on their respective phones, they get this error message "User.... failed to login to Firewall through AD authentication mechanism from... because of max login limit reached".

I have changed the simutenous login but still thesame thing.

I created a 'test' user and was able to login on my laptop and phone succesfully.

Thank you.



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Parents
  • Hello  ,

    Thank you for reaching out to the community, can you please check simultaneous login at two places:
    1.) Authentications > Services > Global settings
    2.)  Authentications > Users > select AD user > other settings 
    And validate at both the places the option is set to unlimited ? 

Reply
  • Hello  ,

    Thank you for reaching out to the community, can you please check simultaneous login at two places:
    1.) Authentications > Services > Global settings
    2.)  Authentications > Users > select AD user > other settings 
    And validate at both the places the option is set to unlimited ? 

Children