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Web filtering: differences between Web policy of None and Web policy of Allow All

I see differences in whether web requests work depending on whether a Web policy of None is used or a Web policy of Allow All is used. So there must be extra things that happen when there is a Web policy of Allow All. Can someone help explain what those things are?

The scenario I have is a specific mobile app not working correctly. By trial and error, I have been able to isolate a simple change in a firewall rule that makes the difference between whether the app works as expected or not.

I have a firewall rule for LAN to WAN traffic where the source IP address is for the mobile device with the app. The rule is for any destination network or service. When the Web policy for the rule is set to None, the app works. When the Web policy for the rule is set to Allow All, the app does not work. None of the other checkboxes under Web filtering are checked. 

Logging is turned on for the rule. But when I use the log viewer I cannot find anything being blocked. I have checked the Firewall, Web filter and  SSL/TLS inspection rules.

Are there other logs I should check? Is there other configuration that comes into effect when the Allow All Web policy is applied?



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  • Hello  ,

    Thank you for reaching out to the community, with the "Allow All" option you'll be able to see logging on the under the user access logs if you use "none" instead Firewall logging will not happen. 

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

  • Hi Vivek

    Thank you for responding, but I have to disagree with you. about one thing. With Web policy set to None, as long as the rule is configured to Log firewall traffic, then the traffic through the rule will be logged and visible in the Firewall logs. And my question is not related to whether logs are written depending on whether the Web policy set to None or Allow All. It is differences in what would be causing a request that is successful when the policy is None, but fails when it is set to Allow All, and the failure is not logged in the Firewall or Web Filter logs.

    Regards

    David

  • Hey  ,

    By logs, I meant the logs under the /log/awarrenhttp_access.log 
    For instance if you set it to none, you'll not see website browsing logs under the webfilter as well as /log/awarrenhttp for the site you browsed, but if I keep allow all and browse to facebook.com I'll be able to capture the logs [as it goes through the proxy] as seen under the /log/awarrenhttp.log
    for e.g - 
    1668686403.140310167 [ 7515/0x7f323aae7400] fwid=5 fwflag="VN" iap=1 aap=0 conn_id=1797583488 id="0001" name="http access" action="pass" method="CONNECT" srcip="192.168.97.104" dstip="31.13.79.35" user="administrator@sophos.creed" statuscode=200 cached=0 trxlen=581 rxlen=2411 url="">https://www.facebook.com/" referer="" type="" upload_file_name="" upload_file_type="" download_file_name="" download_file_type="" authtime=0 dnstime=2 cattime=141509 avscantime=0 fullreqtime=6216273 ua="" activity="" av_transaction_id="" categoryname="Social Networking" category="67" app_id=0 app_name="None" app_cat="None" exceptions=""

    If there is a site works fine, with the option none, meaning there is no restrictions what-so-ever, working as a normal direct ISP connection to a laptop. With the allow all, a web proxy/DPI comes into the picture depending upon the option you enable it or not "Use web proxy instead of DPI engine" and with that "allow all" option if a site is not working meaning FW proxy/DPI is intervening the traffic and needs to be diagnosed further to understand the root cause !! 

    Long Story Short - None means it will not be processed by proxy/DPI whereas Allow All means it will be go through proxy/DPI.

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

Reply
  • Hey  ,

    By logs, I meant the logs under the /log/awarrenhttp_access.log 
    For instance if you set it to none, you'll not see website browsing logs under the webfilter as well as /log/awarrenhttp for the site you browsed, but if I keep allow all and browse to facebook.com I'll be able to capture the logs [as it goes through the proxy] as seen under the /log/awarrenhttp.log
    for e.g - 
    1668686403.140310167 [ 7515/0x7f323aae7400] fwid=5 fwflag="VN" iap=1 aap=0 conn_id=1797583488 id="0001" name="http access" action="pass" method="CONNECT" srcip="192.168.97.104" dstip="31.13.79.35" user="administrator@sophos.creed" statuscode=200 cached=0 trxlen=581 rxlen=2411 url="">https://www.facebook.com/" referer="" type="" upload_file_name="" upload_file_type="" download_file_name="" download_file_type="" authtime=0 dnstime=2 cattime=141509 avscantime=0 fullreqtime=6216273 ua="" activity="" av_transaction_id="" categoryname="Social Networking" category="67" app_id=0 app_name="None" app_cat="None" exceptions=""

    If there is a site works fine, with the option none, meaning there is no restrictions what-so-ever, working as a normal direct ISP connection to a laptop. With the allow all, a web proxy/DPI comes into the picture depending upon the option you enable it or not "Use web proxy instead of DPI engine" and with that "allow all" option if a site is not working meaning FW proxy/DPI is intervening the traffic and needs to be diagnosed further to understand the root cause !! 

    Long Story Short - None means it will not be processed by proxy/DPI whereas Allow All means it will be go through proxy/DPI.

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

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