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XG quarantine and alias adresses from AD sync

FMMario

Users with ALIAS mail adresses don't see any mails in quarantine for ALIAS adresses.

How to add proxyAddresses to sync ALIAS?



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  • 0

    Hello  ,

    Thank you for reaching out to the community, you can go to the AD user’s properties >> attribute editor tab >> proxyAddresses.  You can then add the alias email addresses there for that user. The aliases will have a lower case ‘smtp:’ the primary would have a higher case ‘SMTP:’ for example: 

    SMTP:primaryemail@domain.com

    smtp:aliasemail1@domain.com

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to Vivek Jagad

    Hello   the alias in AD are available, but if some mail is send to that alias, there is no quarantine digest and also no quarantine entry in user portal from that user. So there is no match between user and alias mail address.

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