No anti updates for nearly 24 hours

Hi,

a picture saves a thousand words.

Ian

Hi,

a picture saves a thousand words.

Ian

Hello,

Greetings!

I have reviewed it my lab and shows the same!

The Sophos AntiSpam Interface pattern is not expected to update as frequently as eg. AV definifions.

The SASI engine downloads its DB updates itself, the SASI pattern package only holds a key used for authentication when that happens.

Having even a week old SASI pattern package is normal.

That answer only covers anti spam which by the way disagrees with previous answers on the subject.

• ian

IPS signatures are released twice a week, so it's expected the last release was Oct 20. 

Hi bobbylam,

that is a partial answer that does not cover anti-virus updates which still have not arrived or IPS updates which are now 7 days out of date.

Ian

Sorry not sure I understand, in your screenshot it shows both Sophos & Avira AV patterns were update on Oct 25, so your device seems to be receiving AV updates? 

For IPS patterns, it's scheduled to release twice a week. However some of our teams are currently on holiday, which may delay the IPS pattern release for this week. 

The screenshot was taken on the 26th, nearly 24 hours later than the last update. Today being the 27th has not seen any updates since the 25th.

ian

An IPS pattern was released today, so your device should've received the update already. 

AV patterns were also released today. 

Thank you for the information.

2 anti virus pattern updates, 1 anti spam pattern update, 1 ips pattern update, 1 geoip failed to update. My XG is currently set to update every 12 hours.

Ian

with a bit of prodding geoip is downloading, but failed to update.

Hi Ian, 

Do you see any errors in /log/u2d.log on your device?