Netfwork interface stoped working

Hi,

which version of XG hardware and software are you running?

I power off restart is the only way I can get mine to start working.

Ian

Hi, 

I already restarted and it didn't work

Iam 

XG330  SFOS 19.0.0 GA-Build317

Hi,

Did you physically disconnect the power lead? thank you for the update. I would suggest you start a case for rma.

ian

Hello Adem SI,

Thank you for reaching out to the community, you refer a recommended read - https://community.sophos.com/sophos-xg-firewall/f/recommended-reads/134983/sophos-firewall-how-to-submit-an-rma-ticket-and-setup-the-replacement-firewall