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API Status Client Less Users Does Not Modify

Gib GoDesk

API Status Client Less Users Does Not Modify

Hello guys.

I hope everyone is well.

I'm using the API to create a range of Client Less Users.

After creating the addresses, I need to change the object's status from inactive to active.

Looking at the documentation:
docs.sophos.com/.../index.html

Would need to run with update or edit to change the status.
I run it returns status 200 (success), but the field is not modified. Remains Inactive.

Does anyone have any tips?

Thank you very much in advance..



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    I am adding the API structure, for identification and for you to understand that it is very simple.

    Any change works, like email, QOS... only the status doesn't change from inactive to active.

        <Request>
        <Login>
          <UserName>"user here"</UserName>
          <Password>"Password here"</Password>
        </Login>
        <set operation="update">    
            <ClientlessUser>
                <UserName>192.168.14.51</UserName>
                <IPAddress>192.168.14.51</IPAddress>
                <ClientLessGroup>ClientlessGuest</ClientLessGroup>
                <Name>192.168.14.51</Name>
                <Email>noreply@email.com</Email>
                <QuarantineDigest>Disable</QuarantineDigest>
                <QoSPolicy>qos_clientless</QoSPolicy>
                <Status>Active</Status>
            </ClientlessUser>
        </set>
        </Request>

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  • 0

    I am adding the API structure, for identification and for you to understand that it is very simple.

    Any change works, like email, QOS... only the status doesn't change from inactive to active.

        <Request>
        <Login>
          <UserName>"user here"</UserName>
          <Password>"Password here"</Password>
        </Login>
        <set operation="update">    
            <ClientlessUser>
                <UserName>192.168.14.51</UserName>
                <IPAddress>192.168.14.51</IPAddress>
                <ClientLessGroup>ClientlessGuest</ClientLessGroup>
                <Name>192.168.14.51</Name>
                <Email>noreply@email.com</Email>
                <QuarantineDigest>Disable</QuarantineDigest>
                <QoSPolicy>qos_clientless</QoSPolicy>
                <Status>Active</Status>
            </ClientlessUser>
        </set>
        </Request>

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