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Firewall not picking up IP for FQDN

have a firewall rule to allow outgoing connects for teamviewer using a FQDN of *.teamviewer.com

However, when local endpoints trying to connect using one of the IPs in this FQDN the firewall blocks the request due to it bypassing the rule.

I can see the IP under this FQDN in the hosts and services.

This rule has been working fine for 12+ months. Any idea why this may not be working now?



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Parents
  • Hi,

    what version of XG software are you currently using and did you upgrade recently? The users should not be using the IP address, but the FQDN.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • Hi,

    what version of XG software are you currently using and did you upgrade recently? The users should not be using the IP address, but the FQDN.

    Ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

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