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Cannot access Firewall admin via Https on adjacent lan network

Firewall Https is giving a connection refused when trying to connect via a Lan network connected to the lan network connected to the firewall.  

firewall is on lan network 10.10.1.0/24  Computer is on 10.3.1.0/24  connected via a router on the lan side

getting "connection refused" from the HTTPS//10.10.1.4:4444    I can connect via a computer on teh 10.10.1.0/24 network

is there a rule that i can add to have it talk to the 10.3.1.0 network.   all other traffic is fine on this network.  just the admin web page shows connection refused.  packet trace and ping show traffic gets to the firewall. 

2022-09-29 14:27:31
PortA
IPv4
10.3.1.30
10.10.1.4
TCP
49257,443
0
0
Incoming
2022-09-29 14:27:31
PortA
IPv4
10.3.1.30
10.10.1.4
TCP
49256,443
0
0
Incoming


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Parents Reply
  • Hello Geoffrey,

    Thank you for contacting the Sophos Community.

    Can you do a drop packet capture on the Advanced Shell of the Firewall for the IP of the computer you are using to connect to the Firewall?

    Also, take a look at this KB and if the issue persists, show us the results of the steps mentioned in it.

    Regards,

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