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XG / XGS ongoing issues list

Hi there,

I've been hesitant with moving from SG to XGS. I did dip my toe into the XG pool by setting up one location with an XG Firewall, however the experience was poor. So I'm currently planning a hardware refresh with SG for the next 3 years as I still think XGS is half-baked. I'm aware that XG is old, and XGS is a newer version and might be better, than XG, however...

Issue #1 - I have had many issues with our XG router not renewing it's WAN IP when the ISP changes it. I hear this is still an issue in XGS.

Issue #2 - There is no release/renew for any interfaces. I hear this is still an issue in XGS. And yes, a workaround is to assign a static IP, and then remove it... but if SOPHOS can't correct something simple like this for years... I can only imagine what other issues that I don't know about are also still un-fixed. 

Issue #3 - I use one of our SG devices as an internal relay for our Copiers. I have a consultant that deals with SOPHOS across many client businesses, and they've told me that they gave up on using the mail relay on XGS as it has been unreliable. They moved their clients to a paid mail-relay-service because of how poorly it works. 

These are some of the issues I recall off the top of my head. I'd be interested in feedback on these issues.

Also if anyone knows of other problems like these, that I may not be aware of, please add them to this list.

Thanks 



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  • Issue #3 - you are talking from hearsay here. I can't confirm this at all for V18.5.x and V19.0.1 and we have several customers using XG/XGS

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

  • Not heresay... 

    I admitted I don't have an example to test myself, and I have a credible resource who has many clients with XGS and they have had a bad go of it. So, I am looking for confirmation and feedback from the community if it's an issue, or that it's not. I'm just not looking to dive in, and arrive at a problem.  

  • All I can say from my own experience: XG/XGS is a different platform from SG-UTM. So test the functions you need step by step and try to achieve your goals. There is no 1:1 replacement.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • All I can say from my own experience: XG/XGS is a different platform from SG-UTM. So test the functions you need step by step and try to achieve your goals. There is no 1:1 replacement.

    Mit freundlichem Gruß, best regards from Germany,

    Philipp Rusch

    New Vision GmbH, Germany
    Sophos Silver-Partner

    If a post solves your question please use the 'Verify Answer' button.

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