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XG / XGS ongoing issues list

Steve Klassen

Hi there,

I've been hesitant with moving from SG to XGS. I did dip my toe into the XG pool by setting up one location with an XG Firewall, however the experience was poor. So I'm currently planning a hardware refresh with SG for the next 3 years as I still think XGS is half-baked. I'm aware that XG is old, and XGS is a newer version and might be better, than XG, however...

Issue #1 - I have had many issues with our XG router not renewing it's WAN IP when the ISP changes it. I hear this is still an issue in XGS.

Issue #2 - There is no release/renew for any interfaces. I hear this is still an issue in XGS. And yes, a workaround is to assign a static IP, and then remove it... but if SOPHOS can't correct something simple like this for years... I can only imagine what other issues that I don't know about are also still un-fixed. 

Issue #3 - I use one of our SG devices as an internal relay for our Copiers. I have a consultant that deals with SOPHOS across many client businesses, and they've told me that they gave up on using the mail relay on XGS as it has been unreliable. They moved their clients to a paid mail-relay-service because of how poorly it works. 

These are some of the issues I recall off the top of my head. I'd be interested in feedback on these issues.

Also if anyone knows of other problems like these, that I may not be aware of, please add them to this list.

Thanks 



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  • 0

    Hi,

    with the wan issue, just edit it without making changes then save it, usually cause the updated address.

    ian

    XG115W - v19.5.1 mr-1 - Home

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    This is sort of what I'm getting at. These are professional high end devices aimed to compete with CISCO and and the likes. Being able to release and renew an IP address is simple stuff, and clicking save without changing anything and hoping it does what you say is a workaround at best, and an unwillingness to build in a feature that is a staple for Interfaces. This is what I hear back all the time. Makes me think... what else will I find, with more workarounds if I migrate to XGS. I'm not at all interested in taking a system that works perfect, and then getting to test and learn workarounds for flaws that should have been addressed years ago.

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  • 0 in reply to rfcat_vk

    This is sort of what I'm getting at. These are professional high end devices aimed to compete with CISCO and and the likes. Being able to release and renew an IP address is simple stuff, and clicking save without changing anything and hoping it does what you say is a workaround at best, and an unwillingness to build in a feature that is a staple for Interfaces. This is what I hear back all the time. Makes me think... what else will I find, with more workarounds if I migrate to XGS. I'm not at all interested in taking a system that works perfect, and then getting to test and learn workarounds for flaws that should have been addressed years ago.

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