Guest User!

You are not Sophos Staff.

Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 10 replies
  • Answers 1 answer
  • Subscribers 29 subscribers
  • Views 2001 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

XGS116: Website does not load correctly

retok

Hello

We have 2 Sophos XGS 116 and one website is not displayed correctly.
The main.css file does not download or can't be encoded.

I have created a ticket and already had a troubleshooting session with someone from Sophos. So far, we can't workaround the issue.
Does anyone have a clue on what is wrong on the XGS or is someone able to reproduce on their product?

We've tested the access also with other models, and there it works:

  • Location 1: XGS116 (SFOS 19.0.0 GA-Build317) -> not working
  • Location 2: XGS116 (SFOS 19.0.1 MR-1-Build365) -> not working
  • Location 3: SFV1C4 (SFOS 19.0.0 GA-Build317) -> working
  • Location 4: SG210 (SFOS 19.0.0 GA-Build317) -> working

Kind regards



This thread was automatically locked due to age.
Parents
  • 0

    Clearing your cache and cookies can significantly improve your browser's performance. It is particularly helpful if you have persistent problems with pages not loading as expected when using databases. These problems are often caused by your browser calling up old information from your cache or cookie folder.

    Regards,
    Peter

  • 0 in reply to Peter Groft

    Hi Peter Groft 

    If no security features are applied on any type of rules or settings on Sophos XG firewall then the issue is always with ISP router settings like MSS or MAC blinding or with upstream router connected with advanced security enabled.

    Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • 0 in reply to Peter Groft

    Hi Peter Groft 

    If no security features are applied on any type of rules or settings on Sophos XG firewall then the issue is always with ISP router settings like MSS or MAC blinding or with upstream router connected with advanced security enabled.

    Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

Children
No Data
Unfiltered HTML