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Active Directory UPN Suffixes

Hello,

I have had a problem with duplicated users due to the use of an UPN suffix in Active Directory.  The domain was created using a “.local” domain name. However, an UPN suffix was configured to allow the use of a public domain.

This has meant having 2 users in the firewall for every person:

- One internal domain account so SSLVPN works.

- One public domain account, so things like exchange work through the WAF.

Things that I have tried to fix this ( to get rid of the “.local” domain accounts):

- Change the “domain name” setting of the configured servers that connect with AD.  This didn’t work. After the change, users started being created with the public domain name, but as soon as I removed the internal domain accounts, SSLVPN stopped working (Errors of failed connection to AD were logged on the Authentication log).. Interestingly enough, WAF didn’t have issues with authentication.

- Keeping the “.local” domain. This would make SSLVPN work, but not WAF connections (unless clients connecting from outside get configured using “.local” domain accounts ( not ideal).

Is there an official way to handle UPN suffixes?

Thanks!



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  • You could simply delete the current AD Server and only work with the .public top level domain AD server. This would create only the public UPNs. 

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