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Open VPN cant connect to Sophos XG

DAENG

Hello,

from one day to another I cant connect to XQ (latest Firmware). Opebn VPN sayes (I wil post only RED sections here):

Fri Sep  2 15:43:48 2022 WARNING: Compression for receiving enabled. Compression has been used in the past to break encryption. Sent packets are not compressed unless "allow-compression yes" is also set.
Fri Sep  2 15:43:48 2022 DEPRECATED OPTION: --cipher set to 'AES-256-CBC' but missing in --data-ciphers (AES-256-GCM:AES-128-GCM). Future OpenVPN version will ignore --cipher for cipher negotiations. Add 'AES-256-CBC' to --data-ciphers or change --cipher 'AES-256-CBC' to --data-ciphers-fallback 'AES-256-CBC' to silence this warning.

And later:

Fri Sep  2 15:44:00 2022 ROUTE: route addition failed using service: Das Objekt ist bereits vorhanden.   [status=5010 if_index=6]
Fri Sep  2 15:44:00 2022 Route addition via service failed.

Its green tough but I cant connect with RDP.



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  • 0

    Hey ,

    Thank you for reaching out to the community, please let us know the following:
    1.) Firmware of the SFOS currently using?
    2.) Are you using SSL VPN or IPsec remote access [sophos connect client]
    3.) What operating system are you using ?
    4.) Since when are you facing the challenge ?
    5.) Please share your config screenshots...

    Thanks & Regards,
    _______________________________________________________________

    Vivek Jagad | Team Lead, Global Support & Services 


    Sophos Community | Product Documentation | Sophos Techvids | SMS
    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to Vivek Jagad

    Hello

    1. SFOS 19.0.1 MR-1-Build365

    2. SSL VPN

    3. Win 11

    4. since today, I had the problem that I need to reconnect SSL VPN to be able to use RDP from time to time. So 2-3 Times then it worked.

    5. which Screenshoots?

  • 0 in reply to DAENG

    In the Email I get it tells:

    Alert for SFVH (SFOS 19.0.1 MR-1-Build365) C01001J3H6TWP7C

    Device Information:

    Management Interface IP: Not configured/Not available
    Date/Time: 2022-09-02 15:49:22
    Alert ID: 17824

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