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Issue with VLAN between 2 XG firewalls with V19 home edition

Hello,

I encounter weird communication issues on a network shared between two XG firewalls since V19 upgrade. A drawing being better than a long speech, here's my network topology :

In short : 

192.168.1.x is the LAN side of my ISP router.

192.168.2.x is my internal LAN, protected by XG1. Since some of my hosts cannot be directly plugged to XG1, I put a second XG (XG2) in another room, with some other hosts connected to it. XG1 and XG2 are interconnected with a trunk comprised of VLAN 100 for my LAN (and some other VLANS). VLAN 100 is member of LAN bridges on both XG1 and XG2. Actually, XG2 is simply used as a simple manageable L2 switch, extending XG1's LAN. 

The issue : 

This configuration used to work in V18.5. But since V19 migration, communications between LAN hosts on XG1 and XG2 are blocked, with a weird behavior

- the desktop on the left can flawlessly reach the Internet

- the desktop fails to communicate with the server on the right. A wireshark trace shows that a few first packets are exchanged, then communications are blocked.

- when pinging from desktop to server, the first packet gets a successful answer, but all following packets don't get answers. Same behavior with a ping from server to desktop.

- the desktop cannot connect to the XG1 admin interface on its LAN IP (even if admin is allowed on zone LAN) 

Since it looks like communications are blocked not immediately but after a few successful messages, I was thinking about firewall erroneously dropping packets. Unfortunately both the firewall log and the drop-packet-capture command are silent. IPS logs are silent too.

Any idea would be helpful.

Best Regards,

Matthieu



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Parents
  • This configuration used to work in V18.5. But since V19 migration, communications between LAN hosts on XG1 and XG2 are blocked, with a weird behavior

    Please Go to System-->Admininstration --->Backup and Firmware -->Firmware and share the status of the firmware shown on GUI

    Are you taking regular backup of Sophos XG firewall ? and checked the issue by rollback with worked firmware version V18.5?

    Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • This configuration used to work in V18.5. But since V19 migration, communications between LAN hosts on XG1 and XG2 are blocked, with a weird behavior

    Please Go to System-->Admininstration --->Backup and Firmware -->Firmware and share the status of the firmware shown on GUI

    Are you taking regular backup of Sophos XG firewall ? and checked the issue by rollback with worked firmware version V18.5?

    Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

Children
  • Hello,

    Here's the firmware info of XG1 (XG2 is identical)

    I do have daily backups of XG1, but not XG2 (well, home usage :-)). I didn't do a rollback test yet but I noticed the issue just after upgrading to V19. To do a rollback test, if I upload v18.5 on both firewalls will it keep the configuration ? 

    Best Regards

    Matthieu

  • If no major or minor changes done to Sophos XG and after upgrading the firmware caused the issue, it would be great if you raise the case with Sophos Support Team to investigate the root cause.

    Thanks and Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.