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IPS service has stopped and will not restart.

Hi folks,

v19.0.1 MR-1 IPS service has stopped and will not restart, the error message is the process is taking too long.

There are no entries in the Logviewer -> system log indicating any issues.

Next step please.

Update :- after two attempts the GUI shows the service as restarting. There are no entries in log viewer -> IPS.

Ian

Memory has dropped from 80+% to 66%, CPU has increased

10am yesterday I restarted a 8 port switch to see if that would fix an IPv6 issue which it did, but the memory use dropped significantly. I also changed the maximum network packet size on one LAN interface which took all interfaces off line for a short time another bug.



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Parents Reply
  • Hi Ian, 

    Yes the buffers in question are allocated by IPS on startup. When you change the MTU, we don't restart IPS to avoid any traffic disruption. However when the next IPS pattern update occurs, IPS process gets restarted as part of the update, which then tries & fails to allocate the required buffers. 

    Leaving MTU at 1500 should resolve this issue for you. 

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