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captive portal stopped working

I have a problem with SOPHOS XG Home edition 

everything was working fine but suddenly captive portal stopped showing and everyone can now access my internet.

and I can't even add a password on the wifi to prevent anyone from getting to my internet. so I shut down everything until I get some help



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  • Hi Ahmed Magdy2

    Have you recently created any firewall rule from LAN-WAN without authentication enabled on the firewall rule?

    You can check with packet flow under packet capture by navigating to MONITOR & ANALYZE-->Diagnostics-->Packet Capture will help you to identify the rule.

    Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

Reply
  • Hi Ahmed Magdy2

    Have you recently created any firewall rule from LAN-WAN without authentication enabled on the firewall rule?

    You can check with packet flow under packet capture by navigating to MONITOR & ANALYZE-->Diagnostics-->Packet Capture will help you to identify the rule.

    Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

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