Sophos XGS Email protection missing bulk

Hello Denis Christov,

Thank you for reaching out to the community, In order to block specific domain or sender email address, please navigate to PROTECT > Email > General Settings > Blocked senders and add sender domain or email address that you need to block. Note: Blocked email addresses can contain wildcarded email domains (like *@example.com) or email addresses.

Block inbound emails from a specific domain: https://support.sophos.com/support/s/article/KB-000035811?language=en_US

Hello Vivek,

thank you for the reply. I know how to block domains. I was just curious about the ability to block standard bulk emails (ads, campaigns etc. which are technically correct, but the content is just "spam".

Hey Denis Christov,

Bulk email detection would be a feature request as of now !! 

Shouldn't the spam filter pick these up?

Ian

Shouldn't the spam filter pick these up?

Ian

rfcat_vk,

What is bulk email and what distinguishes it from spam?

Sophos classifies mail as bulk for networks that send only bulk email, or are detected by heuristic rules to have characteristics of bulk mail. This includes:

• known senders that only distribute solicited bulk email
• those that send a mix of solicited and unsolicited bulk email

These types of messages are generally for a legitimate product or service and as such are categorized as bulk instead of spam. If you are seeing significant amounts of unwanted email from what appears to be legitimate email service providers, consider enabling bulk detection for those affected in your organization.