zoom application restart in firewall network. works better in non-firewall network

Hi,

this all I use for zoom meetings = a web exception with all boxes ticked

^([A-Za-z0-9.-]*\.)?zoom\.us/

Ian

zoom requires special ports to be open outbound, not only 443. But  this should have been migrated by your config restore. Did it work before? Maybe you need to adopt recent changes in the zoom ip ranges to your FW rules. support.zoom.us/.../201362683-Zoom-network-firewall-or-proxy-server-settings

Correct, I forgot to include this, my services entry for zoom,

TCP (1:65535) / (8801:8802), UDP (1:65535) / (3478:3479), UDP (1:65535) / (8801:8802)

Ian

Yes, it was working very well from last one year. due to unknown reason my firewall restore to factory default settings. Upon restore from backup we are facing hell of zoom problems. Lat year we got some web exception file with tag required, minimum, full. these files are uploadble to firewall directly and create lot of web exceptions whihc we can switch on and off as per our need. BUt this time these files are not available any where on the net. If you are using office 365 - web exception files are available for office 365 on sophos database.

Yes, it was working very well from last one year. due to unknown reason my firewall restore to factory default settings. Upon restore from backup we are facing hell of zoom problems. Lat year we got some web exception file with tag required, minimum, full. these files are uploadble to firewall directly and create lot of web exceptions whihc we can switch on and off as per our need. BUt this time these files are not available any where on the net. If you are using office 365 - web exception files are available for office 365 on sophos database.