zoom application restart in firewall network. works better in non-firewall network

HI All

Currently i am facing a issue with zoom application. This happens my xg210 firewall all of sudden rebooted to factory default condition and then restore to old backup. but after this incident my zoom application reboot automatically during the meeting ( joining or hosting). We do face some issue with office 365 installation and email  issue but that has been resolved by loading web exception files ( got the files from https://support.sophos.com/support/s/article/KB-000038173?language=en_US). After this office 365 issues has been resolved.

I do remember last year sophos has same file available for zoom application also. if some one has those file can share with me.

regards

Mahesh