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  • We have an active-passive HA cluster. When installing v19.0 MR1, the auxiliary firewall starts with no problems and takes over. The primary firewall goes into fail-safe mode. After logging in via MGMT port on the first firewall, the following message appears in the web interface:

    Can't detect the network processing unit or the related ports. The Firewall started in fail-safe mode and is inoperable.

    If I boot the v19.0 GA everything is fine again. Does somebody has any idea?

  • Hi

    We (Sophos Engineering team) is very interested in taking a look at your system to find out why it went into failsafe. Do you mind PM'ing me? I tried to send you a PM but seems like you have private messaging disabled. 

    Thanks! 

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  • Hi

    We (Sophos Engineering team) is very interested in taking a look at your system to find out why it went into failsafe. Do you mind PM'ing me? I tried to send you a PM but seems like you have private messaging disabled. 

    Thanks! 

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