No Upgrade to 19 available

Hello Freddy1986,

Thank you for reaching out to the community, May we know the appliance model ?

> Sophos Firewall OS v19 is Now Available

Release Notes: https://community.sophos.com/sophos-xg-firewall/b/blog/posts/sophos-firewall-os-v19-is-now-available

> You can download firmware from Sophos Licensing Portal: https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/BackupAndFirmware/Firmware/FirmwareDownloadFirmware/index.html

> Move to a different firmware version: https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/BackupAndFirmware/Firmware/FirmwareMoveToDifferentVersion/index.html#introduction

> Firmware Guide: https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/BackupAndFirmware/Firmware/index.html#how-to-manage-firmware-versions

Is the appliance going into the failsafe mode ?: https://support.sophos.com/support/s/article/KB-000036375?language=en_US

What are your other observations apart from the system booting in a factory default ?

Re-image the appliance: https://support.sophos.com/support/s/article/KB-000036812?language=en_US

V18.5 MR4 needs a upgrade path to V19.0 MR1. This will be released shortly. Keep an eye to the release notes. 

Thanks for the Info. Makes sense. Non of our xg‘s is currently offering me the uograde Option from MR4 to 19. we‘ll look forward to 19mr1 

Appliance is a 5500 HA Cluster and about 10 XG 125 .

i canceld the firmware upgrade so i cant say if it is booting into failsafe. We will just wait for 19mr1 but thank you for your answere !

19.0 MR1 has got to be one of the slowest updates to be available after "release" to be ACTUALLY available. What happened?

It was put on hold while a new version of v19.0.1 mr-1 was built.

Ian

Where is this info publicly available? Thanks in advance Ian.

Top of the forum, blogs etc.

ian