VPN menu missing from user portal

Hello Håkan Bulin,

Thank you for reaching out to the community, ensure the the user is a member of "Policy members" OR "Allowed users and groups" 

Hi 

Cant see any difference between a user it works for and the one it doesnt work for...
User belongs to the same group as all other members which it works for.

Can you share a screenshot for the user
from authentication > user > SSL VPN policy 

And what is the current firmware version being used on the appliance ?

Version is 18.5.4 MR-4

Hey so as you can see for this user No VPN Policy is applied yet, select one policy with the drop down menu or create one and then you shall be able to see the VPN menu in the user portal for that user !! 

Thanks it now shows properly. I will continue researching the other problem. But I think it can be connected with using non-english letters in password

Sure, you're welcome and do not forget to vote up for the verify answer @Håkan Bulin