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Firewall rules not working as expected

Hi,

I've rolled out many UTMs in the past and now starting to replace them with XGS, v19.

Pretty much makes sense but im puzzled by the firewall rules and how they are executed.

Here's one example that I dont get

I have simple LAN - 192.168.1.X that has Netgear wifi broadcasters attached to them.

I needed to create a guest network on those wifi broadcasters so created that with a VLAN, ID20, IP 192.168.100.x. Zone is LAN

Setup on the XGS the stuff required so Vlan interface, DHCP for vlan, etc etc.

The firewall rule is

All working fine, users are on guest, got internet, no problem. I can see clearly from the DHCP pool table that the guests are getting IP addresses for that Vlan segment.

However, as you see from the rule 0 B and 0 B for in and out.

I now wonder if the phones are just falling over to 4g because I look at the firewall logs and all I see is denies for anything from that network going out to the internet, not a single Allow.

Im really stumped because I dont know why its saying invalid packet or how to progress with this

Throwing a random idea but on UTM you had to create a masq rule for all networks needing the internet, I havent done that nor clicked on create NAT rule during the firewall rule setup. Should I have done or does the XGS handle that?

Many thanks in advance if you can help



Edited TAGs
[edited by: Erick Jan at 4:42 AM (GMT -8) on 15 Nov 2022]
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  • there should already be a default Masq rule enabled for all internal networks going over your WAN Gateway.

    Have you checked, there is a WAN Gateway shown?

    Ping/traceroute to WAN from your XG and see if that works.

  • Thank you for your response, I dont think it is a masq issue, everything works but what I dont get is how, as you see in my original post anything on VLAN 20 has invalid packet, im not seeing any packets as Allowed but it still works. Now whether the phones are failing over to 4g, i dont know, then again I know this customer has dead spots with mobile network in their building so im surprised in a way they havent hit an issue.

    Ultimately im doing something wrong with that firewall rule and thought the "LInkedNAT" might be the reason why. Ive not created a NAT rule for 192.168.100.x, that is the VLAN20 network. Do i need too?

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