RX State: packets Drop and error

Hello raja,

Thank you for reaching out to the community, you can check the following things below:

> Login in to the putty via admin credentials and press 4 for the device console:

1.) type the following command: console> system diagnostics utilities bandwidth-monitor
and then press 'u' twice if you see the errors/sec on that Interface Port1 try changing the negotiation from the network > interface > advance settings and see if that errors becomes zero on the bandwidth monitor.

2.) Now from the advance shell: press 5 for the device management and then press 3 for the advance shell
type the following command to test the interface: #ethtool -t Port1   
interface might fluctuate for few seconds but that you'll have the results in front of you if the test failed or pass.


Other than this 2 options mentioned try changing the cable and Port on the peer appliance [switch it connects to] 

thanks  for help,  but see the below message 
XGS2100_RL01_SFOS 19.0.0 GA-Build317# ethtool -t Port1
Cannot test: Operation not supported

thanks  for help,  but see the below message 
XGS2100_RL01_SFOS 19.0.0 GA-Build317# ethtool -t Port1
Cannot test: Operation not supported

okay apart from the test, did you check bandwidth-monitor ?

yes , no errors found, 

iface Rx Tx Total

ifb0: 0.00 E/s 0.00 E/s 0.00 E/s
Port1: 0.00 E/s 0.00 E/s 0.00 E/s
ipsec0: 0.00 E/s 0.00 E/s 0.00 E/s

Can you share the output of:  ifconfig -a Port1

Speed:1000Mb/s Full Duplex Auto Negotiation:yes
UP BROADCAST RUNNING MULTICAST
RX State: packets:169916450 bytes:41192660920 (38.3 GiB)
errors:1063 dropped:58841 overruns:0 frame:0
TX State: packets:206692399 bytes:248025281504 (230.9 GiB)
errors:0 dropped:0 overruns:0 carrier:0

Errors are increasing on the RX side constantly. the Port1 must be connected to the switch right? Can you try changing the port on the switch alogn with the cable !

we have tried with changing  the port and  as well as cable for peer appliance

yes it is connected with switch.

How about swapping a a laptop instead of switch, connect a direct laptop on the Port1 and see what is the observation: 
ifconfig Port1 see if the RX state errors are still increasing ? 

thanks for your quick response and  help, we have checked  directly connected  with laptop,  and  i can see the same log, no change Speed:100Mb/s Full Duplex Auto Negotiation:yes
UP BROADCAST RUNNING MULTICAST
RX State: packets:170059172 bytes:41210331928 (38.3 GiB)
errors:1063 dropped:58854 overruns:0 frame:0
TX State: packets:206905157 bytes:248317253612 (231.2 GiB)
errors:0 dropped:0 overruns:0 carrier:0

But raja the improvement here is the errors are not increasing after connecting to the laptop. errors:1063 
You can fire the command again and again and the errors should not increase. 

That also concludes the issue is with the switch !!