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Allowing Whatsapp Calls in Sophos XG

Hi all.

I'm running Sophos XG Home Edition (SFOS 19.0.0 GA-Build317).

 Whatsapp Calls are being blocked,

I have no Web Policy or Application Control being used by Firewall rule.

Any services are allowed from LAN to WAN.

Can't see that anything is blocked in the Log viewer.

Have also tried to add a web Exception matching these URL's:

^([A-Za-z0-9.-]*\.)?50\.22\.19[2-9]\.
^([A-Za-z0-9.-]*\.)?50\.22\.2[0-5][0-5]\.
^([A-Za-z0-9.-]*\.)?whatsapp\.com.?/
^([A-Za-z0-9.-]*\.)?whatsapp\.net.?/
Allowed Voice & Video Calls under Web Policies,
added and allowed Whatsapp under Application filter and
used it in the firewall rule.  
 
None of the above allows me to make Whatsapp calls, all other 
Whatsapp services seem to work, except for calls.
Any assistance would be appreciated.


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Parents Reply
  • Hi  Christiaan du plessis 

    Sounds great your issue is resolved.

    If you have applied scanning for  Malware and content on HTTPS websites,  WhatsApp use “Web Socket Protocol” which is not supported by Sophos XG in this case you have put Whatsapp related URL under Web Exception

    Thanks and Regards

    "Sophos Partner: Infrassist Technologies Pvt Ltd".

    If a post solves your question please use the 'Verify Answer' button.

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