When is v19 MR-1 going to be released?

Hi LuCar,

I see you posting a lot on the forums and often it looks like you are arguing with the community instead of trying to understand the frustrations that come with bugs that take months to solve.

I think you should try take a step back and understand what customers deal with before you take such a hard stance on your point.

Thanks,

Sean

Is there a way to see changes (release notes) for v19 MR-1 before it is released?

Hey Sophos22, no you can and will be available once officially released !!

Which bugs do you refer to? Because most of the issues, customers are seeing are dealt with hotfixes by Support or other workarounds. 

I am not aware of an open issues, which is there for months without any workaround or hotfix available.

A recent one that comes to mind is the password bug on Sophos Connect which was only recently resolved after pretty much a year and months after SSL VPN was even already EOL

Hi Lucar
I think you're missing the point that Sean is trying to convey and seems like you are taking an unwarranted defensive stance.
The community is there to help develop the product for everyone's mutual gain, both those who sell & support/develop the product, and those who use it.
The system only works if Sophos are open to acknowledge community frustrations and work towards resolving them.
Dismissing feedback seems counter intuitive to the positive growth and popularity of the product.

Perhaps the complaints on this particular topic aren't highly warranted but the Sophos XG product has been far from perfect, although do acknowledge that it has improved tremendously and we're seeing returns on our investment in Sophos products. An arrogant response and claim that you have a faultless reputation to rely on is pretty bold to say the least and maybe if this was a Fortigate forum, you could, but a few months of stability doesn't make up for the frustrations of the relatively recent past.

A humble stance would certainly go a long way especially seeing as though the members of the community with whom you dismiss or argue against unnecessarily can just choose to buy from other vendors.
Naturally as loyal customers we want Sophos to grow in popularity as it only means more money for product development.

Maybe i need to be more specific: I am here as a private person in my free time and not responsible for the product roadmap nor part of the Product management team. And most of my comments, if not all of them, are from my personal experience with the products and/or with customers discussions. 

Therefore i cannot understand this discussion in this thread - Sophos is giving a release date - it was delayed due unknown reason to a later date. 

But i will stop replying to this thread after this discussion - as i cannot offer any valuable input anymore than my posts above. 

Hi Vivek Jagad ,

do you have any information that the softrelease will happen today the 25th ?

Today we had the same problem, all the VPNs went down and it only normalized when we restarted the VPN service, so they were all UP

Can you share the /log/charon.log || /log/strongswan.log Mauricio Siqueira

To turn on/off debug of IPsec: service strongswan:debug -ds nosync